Our team generally needs 1 - 2 working days to package and ship your order. For elaborate women's footwear like high - heeled boots or designer sandals with complex details, it might take 3 - 4 days. Orders placed after 3:00 pm EST on Friday or over the weekend will ship on the next business day.

We provide worldwide shipping for our women's footwear. International shipping times vary by location, and there may be extra customs fees or import taxes for orders shipped outside our base country.

For any order - related concerns, use the contact form on our Contact Us page.

We source materials ethically and in an environmentally friendly manner. A significant portion of our shoe materials, such as leathers, fabrics, and trims, come from local suppliers to support local businesses and artisanal skills.

Product photo colors are typically accurate. However, minor differences can occur because of material batch variations during dyeing or different monitor display settings.

Refer to our Returns & Exchanges page for full return policy details.

If your shoes arrive damaged, even though we pack them carefully, notify us right away through our contact page.

We don't offer cash on delivery. But we have various convenient payment options to safeguard your purchase in case of returns.

Yes, we've partnered with Afterpay. You can use it for products shipping to Los Angeles and globally for flexible payment plans.